24/7 Telecommunication Solutions for the Healthcare Industry
• Stat Medical Services & Features
Stat Medical provides the following services (with live agent support) for our medical communities. All service plans are inclusive with many of our communication features:
- After-Hour Medical Answering Service
- Virtual Medical Office (daytime/after-hour and business services)
- Virtual Medical Secretary
- HIPAA/Critical Messaging
- Overflow Medical Call Support
- Pay-Per-Call (with live agent support)
- Medical Auto-Attendant, call routing & Voice Mail Services (non-agent)
- Alpha numeric pager (lease) [local & nationwide service]
Features
- Medical subscriber programming
- On-call programming (up to 1 year in advance)
- Standard LTE text messaging
- Patch Conference Calling
- Secure messaging
- Auto-call routing
- Pre-programmed custom medical forms
- Medical detailed reporting (daily)
- Delivery chain programming
- Auto Emailing
- Auto (digital) faxing
- Recorded greetings (up to 45 seconds of greeting time with full access!)
- Enhanced greetings (store up to 3 greetings; auto-switch at prescribed timeframes!)
- Medical Sub-Account programming (link your main account with multiple locations)
- Voice Mail
- Voice Mail with notifications
- Telephone line verification
- Medical bridge conferencing (hosts up to 8 subscribers)
- Web portal access
- Medical call confirmations (patients, faculty, hospital staff)
- Appointment Scheduling [internal; using Stat Medical web portal)
- Appointment Scheduling (external; full EMR support)
- Appointment confirmations (live agent or text messaging)
- Appointment reminders (live agent or text messaging)
- Outbound calling (local and long distance)
- Alpha numeric paging (internal & external capabilities)
**24/7 management support
**Meeting/Lunch hour(s) included with all plans
**All calls are recorded for quality & HIPAA assurances
**72 hour trial available